Digital and mobile technologies have changed how customers experience a brand, how knowledge and data is shared and how operations are managed. We help businesses like yours get the most from technology.
We help entrepreneurs and ambitious businesses with customer experience, operational efficiency and innovative product ideas, in order to change culture, improve processes, and disrupt markets.
Our consultancy service and workshops get stakeholders excited about the possibilities. From product innovation and prototyping, through to customer journey and operational process mapping, we help businesses develop strategies that maximise efficiency and improving revenue.
We help businesses align brand and customer experience with business objectives across all digital touch-points, producing consistent and memorable experiences.
We combine brand, user experience, CRO and data analytics – coupled with an entrepreneurial mindset – to challenge convention and transform organisational culture in order to improve experiences.
Technology only streamlines operations if processes are efficient and collaborative across an organisation.
We look to understand how your team communicate and deliver your product or service, before we even consider technology.
We facilitate process-mapping workshops, then create flow diagrams and identify communication and process bottlenecks. Once we have removed waste and the organisation has bought into new leaner methods, we discuss digital transformation road-maps, integrations and bespoke software solutions to deliver a solution that will streamline the operation.
We help businesses understand customer and operational data, making it accessible and relevant across the organisation.
Data dashboards and reporting provides Finance, Operation and Marketing Directors – and the wider team – with the information they need to make informed real-time decisions. Enabling a business to learn fast, run leaner and become more agile.
For more information about how we can help you:
Tel: 0117 205 0425 Email: talktous@newicon.net
Ground Floor
The Waterfront
Welsh Back
Bristol
BS1 4SB
Other Locations
The Innovation Centre
Bristol and Bath Science Park
Dirac Crescent
Emersons Green
Bristol BS16 7FR